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Welcome Back! Limited capacity tram tickets are now available. Books yours today! (Tram & movie reservations for a specific date become available five days prior.) The Gateway Arch Visitor Center, which includes the Museum at the Gateway Arch, Documentary Movie, The Arch Store and the Arch Café, is currently open.

Gateway Arch visitors must enter the monument through the new west entrance, which faces Fourth Street and the Old Courthouse. The Gateway Arch legs have become exits only. Tram tickets will sell out early and often - advance tickets are strongly recommended. Please allow at least 30 minutes to go through security.

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Gateway Arch National Park Employee Viewpoint


In 2017, the NPS Employee Viewpoint Survey Task Force was created to study the results of the 2016 Employee Viewpoint Survey and to propose possible solutions to improve employee satisfaction. Initially, the task force focused on communication which resulted in a greater understanding of how information can be and is shared within divisions, between divisions, with the Superintendent’s office, and with partners.

Now that the results of the 2018 survey have been released, the task force has identified initiatives that they would like to bring to all employees for discussion and feedback. The idea is that a new survey will be released every few months with ample time given for employees to respond. After all of the information is collected, the Task Force and Management will review and analyze the data with the goal of working toward and/or implementing solutions with continued employee feedback.

Committee Members

National Park Service

Zane Betz | Gardener
Scott Cluck | Physical Security/Anti-Terrorism
Kevin Green | Park Guard Supervisor
Erin Hilligoss-Volkmann | Director of Education
Jennifer King | Supervisory Park Ranger
Bruce Melnick | Dispatch
Tara Miller-Hunt | Administrative Support Assistant
Michelle Pearce | Grounds Supervisor
Tara Rath | Urban Fellow
Linda Roither | Projectionist
Chris Stout | Law Enforcement Ranger

Jefferson National Parks Association

Kathleen Moenster | Assistant Curator
Dawaunna Taylor | Receiving Clerk
Clarissa Thomas | Retail Manager

Bi-State Development

Sarah Clarke | Director of Operations, Gateway Arch
Emily Reller | Tram Operations Supervisor, Gateway Arch

Evelyn Hill – Arch Cafe 

Dawn Egan
Theresa Kebel



Gateway Arch Park Foundation

Samantha Fisher | Communication Director

Current Initiative

Communication Survey


Do you have an idea for a future initiative? Comments on past survey results? We want to hear from you!

GANP Employee Viewpoint Suggestions

  • (not required to submit the form)
  • (not required to submit the form)
Photo of guests at the top of the Arch