Gateway Arch National Park Employee Viewpoint
In 2017, the NPS Employee Viewpoint Survey Task Force was created to study the results of the 2016 Employee Viewpoint Survey and to propose possible solutions to improve employee satisfaction. Initially, the task force focused on communication which resulted in a greater understanding of how information can be and is shared within divisions, between divisions, with the Superintendent’s office, and with partners.
Now that the results of the 2018 survey have been released, the task force has identified initiatives that they would like to bring to all employees for discussion and feedback. The idea is that a new survey will be released every few months with ample time given for employees to respond. After all of the information is collected, the Task Force and Management will review and analyze the data with the goal of working toward and/or implementing solutions with continued employee feedback.