July 7, 2020, Update: Gateway Arch National Park is delaying Phase II visitor access originally scheduled to begin Wednesday, July 8. Phase II includes the reopening of the Tram Ride to the Top and Documentary Movie as well as outdoor National Park Service programming. These experiences will remain unavailable until further notice. The Gateway Arch Visitor Center, Museum at the Gateway Arch, The Arch Store and the Arch Café are currently open for visitor access. Please continue to check www.gatewayarch.com for the latest updates.
Riverboats at the Gateway Arch COVID-19 Update: As we continue to monitor and assess the evolving health situation and follow guidance from federal and local health departments, we plan to re-introduce our cruise lineup slowly and carefully. At this time, the Riverboats at the Gateway Arch will only offer the one-hour St. Louis Riverfront Cruise. When we deem it appropriate, we will re-introduce other cruise experiences.
Gateway Arch visitors must enter the monument through the new west entrance, which faces Fourth Street and the Old Courthouse. The Gateway Arch legs have become exits only. Tram tickets will sell out early and often - advance tickets are strongly recommended. Please allow at least 30 minutes to go through security.
In 2017, the NPS Employee Viewpoint Survey Task Force was created to study the results of the 2016 Employee Viewpoint Survey and to propose possible solutions to improve employee satisfaction. Initially, the task force focused on communication which resulted in a greater understanding of how information can be and is shared within divisions, between divisions, with the Superintendent’s office, and with partners.
Now that the results of the 2018 survey have been released, the task force has identified initiatives that they would like to bring to all employees for discussion and feedback. The idea is that a new survey will be released every few months with ample time given for employees to respond. After all of the information is collected, the Task Force and Management will review and analyze the data with the goal of working toward and/or implementing solutions with continued employee feedback.
National Park Service
Zane Betz | Gardener
Scott Cluck | Physical Security/Anti-Terrorism
Kevin Green | Park Guard Supervisor
Erin Hilligoss-Volkmann | Director of Education
Jennifer King | Supervisory Park Ranger
Bruce Melnick | Dispatch
Tara Miller-Hunt | Administrative Support Assistant
Michelle Pearce | Grounds Supervisor
Tara Rath | Urban Fellow
Linda Roither | Projectionist
Chris Stout | Law Enforcement Ranger
Jefferson National Parks Association
Kathleen Moenster | Assistant Curator
Dawaunna Taylor | Receiving Clerk
Clarissa Thomas | Retail Manager
Sarah Clarke | Director of Operations, Gateway Arch
Emily Reller | Tram Operations Supervisor, Gateway Arch