Tram Ride to the Top is now available with limited capacity. Currently booking now through April 30, 2021. Effective February 1: Infants, ages 0-2, taking the Tram Ride to the Top must have a free ticket. The Gateway Arch Visitor Center, which includes the Museum at the Gateway Arch, Documentary Movie, The Arch Store and Arch Café, is open daily.
The Tram Ride to the Top is SOLD OUT for THURSDAY, APRIL 8, 2021 thru SUNDAY, APRIL 11, 2021.
Gateway Arch visitors must enter the monument through the new west entrance, which faces Fourth Street and the Old Courthouse. The Gateway Arch legs have become exits only. Tram tickets will sell out early and often - advance tickets are strongly recommended. Please allow at least 30 minutes to go through security.
Gateway Arch National Park is committed to reopening in a responsible manner while continuing to honor our nation’s history and serve the American public. The safety of staff and visitors is the park’s number one priority.
Following guidance from the White House, Centers for Disease Control and Prevention (CDC), and state and local public health authorities, Gateway Arch National Park is increasing accessibility to various parts of the visitor experience while continuing to closely monitor the COVID-19 pandemic.
Gateway Arch FAQs
The Gateway Arch Visitor Center, Museum at the Gateway Arch, Tram Ride to the Top, Documentary Movie, The Arch Store and the Arch Café are currently open for visitor access.
Outdoor spaces at Gateway Arch National Park remain accessible to the public in accordance with the latest federal, state and local health guidance. The Old Courthouse remains unavailable at this time.
Tickets are required for the Tram Ride to the Top and Documentary Movie experiences and can be purchased online at gatewayarch.com or by calling 877-982-1410. Tickets are subject to availability based on reduced facility capacity. It is strongly recommended to reserve your tickets in advance.
For individuals needing assistance with making reservations, contact the call center at 877-982-1410 or staff members will be able to assist in the Arch Visitor Center during facility hours of operation.
Entrance to the Arch visitor center and museum is free, and tickets are not required for these experiences.
Policy update effective April 14: Please ensure that everyone in your party is feeling well at the time of your visit. Now more than ever, we understand that plans can change and we are committed to helping you reschedule your ticket reservations when needed. Contact our Call Center at (877) 982-1410 to reschedule for a future date if someone is ill.
To be eligible for a refund, you must contact us with more than 24 hours in advance of your scheduled activity. With less than 24 hours notice, only a ticket voucher for a future date will be issued. If your scheduled event has already passed, refunds or vouchers will not be granted. If you complete your ticketed experience, you are no longer eligible for refunds or exchanges.
The entire tour takes on average 45 minutes to an hour. First, your tour guide will lead you through an interactive multimedia experience prior to boarding the tram. Once on the tram, it is a 4 minute ride to the top and a 3 minute ride back down. To help facilitate social distancing, guests will be limited to under 10 minutes at the top of the Arch. Please follow tour guide announcements.
It is the Gateway Arch National Park’s goal to protect visitors and employees from transmission risks while continuing to remain a trusted, globally recognized destination. The National Park Service has modified various elements of the park experience (subject to updates in later phases):
Significantly reduced visitor capacity inside the Arch facility.
Modifications to the Tram Ride to the Top (see next question).
Social distancing floor markers throughout the Arch facility.
Plexiglas barriers at ticket/order counters and the security checkpoint.
Rigorous and frequent disinfecting and sanitizing of public spaces and surfaces.
Hand sanitizing stations located throughout the Arch facility.
Established queuing lines for the Arch Visitor Center ticket counter, security checkpoint, The Arch Store and Arch Café.
Visitor experience staff members wearing face coverings and gloves where appropriate.
Employee safety and disinfecting training.
We encourage visitors to follow guidance from the Centers for Disease Control and Prevention (CDC) to reduce the spread of COVID-19, and take their own necessary precautions to protect themselves and the people around them:
Practice social distancing by maintaining at least 6 feet of distance between you and others.
Wear a face covering. Face coverings are required in federal buildings for ages 2 and older. Face coverings are also required outdoors on federal land when social distancing cannot be maintained.
Wash your hands often with soap and water for at least 20 seconds.
Cover your mouth and nose when you cough or sneeze.
Stay at home and contact your doctor if you feel sick.
Avoid touching your eyes, nose and mouth.
It is our goal to maintain the novelty of the Tram Ride to the Top experience while enforcing social distancing and health and safety guidelines. Various aspects of the tram ride have been modified and are subject to updates in later phases:
Bi-State Development, which operates the tram, requires face coverings for all Gateway Arch tram riders, ages 2 and up, with no exceptions.
Face coverings must fully cover the guest’s mouth and nose, should be secured under the chin, and fit snugly against the sides of the face.
Face coverings must be worn for the duration of the tram experience (45-60 minutes).
Plastic face shields may be worn, but a properly fitting face covering must also be worn underneath.
Guests may bring their own face coverings or face coverings and face shields are available for purchase in The Arch Store.
Social distancing is not possible at all times of the tram experience, therefore tram guests unable to wear face coverings are encouraged to visit at a later date.
These policies are in place for the safety of our guests and employees. Those not in compliance will not be permitted to take the Tram Ride to the Top at this time. We appreciate your full cooperation.
Significantly reduced capacity throughout tram ride experience.
Floor markers and signage to encourage social distancing.
Tram cars and observation deck windows assigned by family/group.
Solo visitors will be assigned their own tram car and windows.
In order to maintain directional flow and ensure one way in/one way out of the observation deck, one tram will transport visitors to the top, while the other tram will transport visitors to the ground level.
Time limit in Arch observation deck (no more than 10 minutes).
Plastic coverings below observation deck windows.
Plexiglas barriers between grouped observation windows.
Periodic disinfecting and sanitization of tram car surfaces, seats and handrails as well as surfaces and windows in the observation desk.
Significantly reduced capacity in the theater.
Rows closed to ensure social distancing.
Reminders to follow health and safety guidelines.
Increased disinfecting and sanitizing of surfaces and handrails.
Visitors must enter the Arch at the monument’s west entrance plaza, which faces Fourth Street and the Old Courthouse. Visitors can exit the Arch at the west entrance or at the Arch legs. (The Arch legs are designated as exits only at all times.) Exiting via the Arch legs provides a great opportunity for photo ops with the monument and direct access to the park grounds.
The National Park Service has made adjustments to the flow of security screening to support physical distancing guidelines. Plexiglas barriers have been installed at the screening area, and the National Park Service will routinely clean and disinfect frequently touched surfaces and screening equipment.
Much of museum experience remains the same, with the National Park Service implementing more frequent sanitizing and disinfecting of museum exhibits. Accessibility features, such as Braille and large-text exhibit descriptions, are available for those with disabilities and will be disinfected and sanitized throughout the day.
Yes, the Arch Café is open during Gateway Arch operating hours, offering their full menu of food and beverage items. Plexiglas barriers have been installed at order counters, and a queuing line has been established through the café to ensure directional flow of café goers.
Yes, The Arch Store is open during Gateway Arch operating hours. Plexiglas barriers have been installed at order counters, and a queuing line has been established through the store to ensure directional flow of store goers. The store has also reduced the number of merchandise displays to support physical distancing guidelines.
The Old Courthouse remains unavailable at this time.
The Gateway Arch is open daily from 9 a.m. to 6 p.m.
* Last tram leaves one-hour prior to closing.
Personal Liability Statement
Although Bi-State Development Agency of the Missouri-Illinois Metropolitan District has taken certain safety precautions related to your visit to the Gateway Arch and Riverboats at the Gateway Arch, every visitor is responsible for his or her personal safety and that of children or others under their supervision. In consideration for Bi-State Development Agency of the Missouri-Illinois Metropolitan District providing access to the Gateway Arch and Riverboats at the Gateway Arch, visitors (a) agree to comply with our policies and instructions, including those on signage, (b) understand and agree that the novel coronavirus, COVID-19, has recently infected individuals in the St. Louis area, that it is contagious and that it can spread to persons in any number of ways, (c) agree that they assume responsibility for any injury (including personal injury, disability or death), illness, damage, loss claim, liability, or expense arising out of or related to COVID-19 experienced or contracted in connection with a Gateway Arch and Riverboats at the Gateway Arch visit, (d) that they waive and release all claims against Bi-State Development Agency of the Missouri-Illinois Metropolitan District and their respective commissioners, officers, employees, volunteers and agents relative to the foregoing matters, even if the claim is alleged to be the fault of or alleged to be caused by the negligence of Bi-State Development Agency of the Missouri-Illinois Metropolitan District, or its respective commissioners, officers, employees, volunteer or agents, and (e) that they agree that the Gateway Arch and Riverboats at the Gateway Arch are legally entitled to sovereign immunity regarding to any such claims.