July 7, 2020, Update: Gateway Arch National Park is delaying Phase II visitor access originally scheduled to begin Wednesday, July 8. Phase II includes the reopening of the Tram Ride to the Top and Documentary Movie as well as outdoor National Park Service programming. These experiences will remain unavailable until further notice. The Gateway Arch Visitor Center, Museum at the Gateway Arch, The Arch Store and the Arch Café are currently open for visitor access. Please continue to check www.gatewayarch.com for the latest updates.
Riverboats at the Gateway Arch COVID-19 Update: As we continue to monitor and assess the evolving health situation and follow guidance from federal and local health departments, we plan to re-introduce our cruise lineup slowly and carefully. At this time, the Riverboats at the Gateway Arch will only offer the one-hour St. Louis Riverfront Cruise. When we deem it appropriate, we will re-introduce other cruise experiences.
Gateway Arch visitors must enter the monument through the new west entrance, which faces Fourth Street and the Old Courthouse. The Gateway Arch legs have become exits only. Tram tickets will sell out early and often - advance tickets are strongly recommended. Please allow at least 30 minutes to go through security.
Gateway Arch National Park is committed to reopening in a responsible manner while continuing to honor our nation’s history and serve the American public. The safety of staff and visitors is the park’s number one priority.
Following guidance from the White House, Centers for Disease Control and Prevention (CDC), and state and local public health authorities, the Gateway Arch National Park is using a phased reopening approach to increase visitor access to the park experience while continuing to closely monitor the COVID-19 pandemic.
Gateway Arch FAQs
July 6, 2020 Update: The Gateway Arch Visitor Center, Museum at the Gateway Arch, The Arch Store and the Arch Café are currently open for visitor access.
Upon review of the latest local and state health data and trends, Phase II visitor access to the Gateway Arch, which was intended to begin Wednesday, July 8 and includes the Tram Ride to the Top, Documentary Movie and outdoor NPS programming, is delayed until further notice.
Outdoor spaces at Gateway Arch National Park remain accessible to the public in accordance with the latest federal, state and local health guidance. The Old Courthouse is part of a later reopening phase and remains unavailable at this time.
This phased approach allows us to refine the visitor experience as necessary, assess visitation levels and adjust capacity, and monitor changing conditions in the City of St. Louis and surrounding counties and adjust operations if needed.
We are working closely with the National Park Service to reopen the Arch in phases based on health milestones. The National Park Service is monitoring and assessing local and state health data and trends to determine the park’s Phase II reopening of the tram and movie experiences. We will share updates here at gatewayarch.com when that reopening date is announced.
Mandatory, free timed ticket reservations are required to enter the Arch facility.
Reservations should be made at gatewayarch.com or by calling 877-982-1410.
For individuals needing assistance with making reservations, contact the call center at 877-982-1410 or staff members will be able to assist in the west entrance plaza in front of the Arch Visitor Center during facility hours of operation.
Please note: Tickets are subject to availability, based on reduced facility capacity. It is strongly recommended to reserve your tickets in advance online or by phone to secure entry to the Arch.
Timed ticketing is a temporary measure until the park becomes fully operational.
We are working closely with the National Park Service to review the latest health data from local and state health authorities. While we take the time review this data, reservations for the tram ride and documentary movie experiences will remain unavailable.
It is the Gateway Arch National Park’s goal to protect visitors and employees from transmission risks while continuing to remain a trusted, globally recognized destination. The National Park Service has modified various elements of the park experience (subject to updates in later phases):
Significantly reduced visitor capacity inside the Arch facility.
Modifications to the Tram Ride to the Top and the Documentary Movie (see next question).
Social distancing floor markers throughout the Arch facility.
Plexiglas barriers at ticket/order counters and the security checkpoint.
Rigorous and frequent disinfecting and sanitizing of public spaces and surfaces.
Hand sanitizing stations located throughout the Arch facility.
Established queuing lines for the Arch Visitor Center ticket counter, security checkpoint, The Arch Store and Arch Café.
Visitor experience staff members wearing face coverings and gloves where appropriate.
Employee safety and disinfecting training.
We encourage visitors to follow guidance from the Centers for Disease Control and Prevention (CDC) to reduce the spread of COVID-19, and take their own necessary precautions to protect themselves and the people around them:
Practice social distancing by maintaining at least 6 feet of distance between you and others.
Wear a face covering when social distancing cannot be maintained.
Wash your hands often with soap and water for at least 20 seconds.
Cover your mouth and nose when you cough or sneeze.
Stay at home and contact your doctor if you feel sick.
Avoid touching your eyes, nose and mouth.
It is our goal to maintain the novelty of the Tram Ride to the Top experience while enforcing social distancing and health and safety guidelines. Various aspects of the tram ride have been modified and are subject to updates in later phases:
Bi-State Development, which operates the tram, requires face coverings for tram riders ages 9 and up.
Disposable face coverings can be purchased for $1 at The Arch Store.
Guests with preexisting health conditions unable to wear a mask/face covering for medical reasons are exempt.
Significantly reduced capacity throughout tram ride experience.
Floor markers and signage to encourage social distancing.
Tram cars and observation deck windows assigned by family/group.
Solo visitors will be assigned their own tram car and windows.
In order to maintain directional flow and ensure one way in/one way out of the observation deck, one tram will transport visitors to the top, while the other tram will transport visitors to the ground level.
Time limit in Arch observation deck (no more than 10 minutes).
Plastic coverings below observation deck windows.
Plexiglas barriers between grouped observation windows.
Periodic disinfecting and sanitization of tram car surfaces, seats and handrails as well as surfaces and windows in the observation desk.
Significantly reduced capacity in the theater.
Rows closed to ensure social distancing.
Reminders to follow health and safety guidelines.
Increased disinfecting and sanitizing of surfaces and handrails.
Visitors must enter the Arch at the monument’s west entrance plaza, which faces Fourth Street and the Old Courthouse. Visitors can exit the Arch at the west entrance or at the Arch legs. (The Arch legs are designated as exits only at all times.) Exiting via the Arch legs provides a great opportunity for photo ops with the monument and direct access to the park grounds.
The National Park Service has made adjustments to the flow of security screening to support physical distancing guidelines. Plexiglas barriers have been installed at the screening area, and the National Park Service will routinely clean and disinfect frequently touched surfaces and screening equipment.
Much of museum experience remains the same, with the National Park Service implementing more frequent sanitizing and disinfecting of museum exhibits. Accessibility features, such as Braille and large-text exhibit descriptions, are available for those with disabilities and will be disinfected and sanitized throughout the day.
Yes, the Arch Café is open during Gateway Arch operating hours, offering their full menu of food and beverage items. Plexiglas dividers have been installed at order counters, and a queuing line has been established through the café to ensure directional flow of café goers.
Yes, The Arch Store is open during Gateway Arch operating hours. Plexiglas barriers have been installed at order counters, and a queuing line has been established through the store to ensure directional flow of store goers. The store has also reduced the number of merchandise displays to support physical distancing guidelines.
Per the re-opening plan, the Old Courthouse is part of a later reopening phase and remains unavailable at this time.
The Gateway Arch is open daily from 9 a.m. to 6 p.m.