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Gateway Arch visitors must enter the monument through the new west entrance, which faces Fourth Street and the Old Courthouse. The Gateway Arch legs have become exits only. Please allow at least 30 minutes to go through security.

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Riverboat Protocols

The Riverboats at the Gateway Arch are committed to operating in a responsible and safe manner, while continuing to tell the stories of St. Louis and the Mississippi River and provide our guests an excellent cruising experience. The safety of staff and visitors is our number one priority.

Riverboat FAQs

We no longer require face coverings on the Riverboats. Masks are optional for visitors and staff members.
As part of our on-going commitment to provide a healthy and safe destination for our staff and guests, the Riverboats at the Gateway Arch maintain the following procedures and protocols:
  • Dining tables and other physical layouts arranged to ensure appropriate distancing between groups.
  • Hand sanitizing stations located at key guest and employee entrances and contact areas.
  • Plexiglas barriers placed at point of sales areas.
  • Daily cleaning between cruises of public and employee spaces and communal areas, with an emphasis on ticket counters, door handles, public restrooms, handrails, seating areas and dining surfaces
  • On the riverboats, increased frequency of air filter replacement and HVAC system cleaning; fresh air exchange will be maximized.
Employees will also adhere to complete health and safety training provided by Servsafe before returning to work.

Please stay at home if you are sick or are currently experiencing symptoms related to respiratory illness.

Please ensure that everyone in your party is feeling well at the time of your visit. Now more than ever, we understand that plans can change and we are committed to helping you reschedule your ticket reservations when needed. Contact our Call Center at (877) 982-1410 to reschedule for a future date if someone is ill.

To be eligible for a refund, you must contact us with more than 24 hours in advance of your scheduled activity. With less than 24 hours notice, only a ticket voucher for a future date will be issued. If your scheduled event has already passed, refunds or vouchers will not be granted. If you complete your ticketed experience, you are no longer eligible for refunds or exchanges.
Our dining cruises feature tableside service or a staffed buffet and reduced cruise capacity to ensure proper distancing. Guests can enjoy a delicious meal while taking in incredible sights of downtown St. Louis and the Mississippi River.

Our live music events offer guests the opportunity to experience our region’s talented music scene while keeping the health and safety of guests, staff, and the band the top priority. Performers are designated an area within safe distance from guests, and capacity is reduced to allow for proper distancing.
Yes, a limited menu of onboard concessions is available including popcorn, hot dogs and nachos.
The Paddlewheel Café will open in Mid-Spring for the 2022 season.
Yes, the gift shop is open during riverboat operating hours.
It is strongly encouraged to purchase your cruise tickets in advance at gatewayarch.com/buytickets or by calling 877-982-1410. Guests can also purchase tickets at the riverboat dock ticket counter.

Personal Liability Statement

Although Bi-State Development Agency of the Missouri-Illinois Metropolitan District has taken certain safety precautions related to your visit to the Gateway Arch and Riverboats at the Gateway Arch, every visitor is responsible for his or her personal safety and that of children or others under their supervision. In consideration for Bi-State Development Agency of the Missouri-Illinois Metropolitan District providing access to the Gateway Arch and Riverboats at the Gateway Arch, visitors (a) agree to comply with our policies and instructions, including those on signage, (b) understand and agree that the novel coronavirus, COVID-19, has recently infected individuals in the St. Louis area, that it is contagious and that it can spread to persons in any number of ways, (c) agree that they assume responsibility for any injury (including personal injury, disability or death), illness, damage, loss claim, liability, or expense arising out of or related to COVID-19 experienced or contracted in connection with a Gateway Arch and Riverboats at the Gateway Arch visit, (d) that they waive and release all claims against Bi-State Development Agency of the Missouri-Illinois Metropolitan District and their respective commissioners, officers, employees, volunteers and agents relative to the foregoing matters, even if the claim is alleged to be the fault of or alleged to be caused by the negligence of Bi-State Development Agency of the Missouri-Illinois Metropolitan District, or its respective commissioners, officers, employees, volunteer or agents, and (e) that they agree that the Gateway Arch and Riverboats at the Gateway Arch are legally entitled to sovereign immunity regarding to any such claims.