Highway and ramp closures in effect May 29 at 8pm through June 1 at 5am. Click here for detour directions. 
ATTENTION: The Gateway Arch Ticketing & Visitor Center has relocated to the Old Courthouse at 11 N. 4th Street. EACH guest planning to enter the Gateway Arch facility will be required to have a timed ticket.

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Privacy Policy

Privacy Policy, Terms and Conditions

By accessing and browsing the Gateway Arch website (“Site”) of the Bi-State Development Agency (the “Agency”) you accept without limitation or qualification the terms and conditions, as set forth herein.

Privacy Policy

We collect no personal information about you when you visit our Site unless you choose to provide this information to us. However, we collect and store certain system and information about your computer automatically.

What We Collect and Store Automatically

If you do nothing during your visit but browse through the website, read pages or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:

  • The Internet domain (for example, “xcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect from a university’s domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our Site
  • The type of browser and operating system used to access our Site
  • The type of device used to access our Site
  • The date and time you access our Site
  • The pages you visit; and
  • If you linked to our Site from another website, the address of that website

We use the information we collect to count the number and type of visitors to the different pages on our site, and to help us make our Site more useful to visitors like you.

Submission of Personal Information

You may choose to provide us with personal information, as in entering a contest or submitting a question or comment via the Internet. We use the information to improve our service to you or to respond to your request. Sometimes we forward your email to other Agency employees or authorized personnel who may be better able to help you. Except for authorized law enforcement investigations, we do not share our email with any other outside organizations unless otherwise noted in contest rules.

Collection of Data for Online Shopping

To purchase tickets or products online, we require your name, email address, credit card number and credit card expiration date. This information is required for us to process and fill your order. The secure server software (SSL) encrypts all information you input before it is sent to us. We do not share any personally identifying data about our customers with anyone outside of The Agency. As an option, we ask to have your mailing address. Occasionally, we may use the information to notify you of important functionality changes to our Site, our services and special programs we think you may enjoy.

Notification of Change to the Policy and Consent

By using our website, you consent to the collection and use of the information included in this document.

The Agency reserves the right, at its discretion, to change, modify, add or remove portions of this statement at any time. If we change any portion of this document, we will post those changes on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. You should check this page periodically for changes. Your continued use of the Site following the posting of changes to this policy will mean that you accept those changes.

National Park Service–Fees and Security

Each adult Journey to the Top and Entry-Only ticket includes a $3 National Park entrance fee. Entrance fees are used for the operation of National Parks. Bearers of the following passes are charged at the America the Beautiful Pass prices: America the Beautiful Annual Pass, U.S. Military Pass, Senior Pass, Access Pass and Volunteer Pass. The Golden Age and Golden Access passes are no longer sold, however, these passes will continue to be honored according to the provisions of the pass. Visitors must present their America the Beautiful pass at the time of check-in. If purchased in advance, the National Park Entrance fee portion of the ticket purchase will be refunded to the credit card charged within 24 hours of the date of visit. Ticket prices are subject to change.

As a Fee Demonstration Area authorized by Congress, 80% of all entrance and user fees collected at Jefferson National Expansion Memorial are retained by the park. The remaining 20% of funds are made available for use by all other National Parks. These funds are used for the preservation and maintenance of historic and natural resources, as well as for improved visitor services.

The Agency is authorized to collect entrance and user fees on behalf of the National Park Service. Transaction fees charged for other services are at the discretion of Bi-State Development Agency.

Visitors to the Gateway Arch are subject to search and to screening by magnetometer and x-ray equipment. Film less than 1600 ASA will not be harmed. Videotape will not be affected.

Ownership and Usage Rights

All images, text, programs and other materials posted on the Site are subject to copyrights owned by the Agency and are protected by the United States’ copyright laws. Any reproductions, retransmission, distribution or reproduction of all or part of any images, text, programs and other materials found on the Site is expressly prohibited, unless the Agency has expressly granted its prior written permission. The Agency neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties. All other rights are reserved.

The names, trademarks, service marks and logos of the Agency appearing on the Site may not be used in any advertising or publicity without the Agency’s prior written permission.

Any communication or material transmitted to the Site by a user via electronic mail or otherwise is non-confidential and non-proprietary. The Agency may use any information contained in any communication by a user to the Site for any purpose whatsoever.

Restriction of Liability

The Agency makes no warranties or representations as to the accuracy of the information on the Site. The Agency assumes no liability or responsibility for any errors or omissions in the content of the Site.

The Agency provides information and services on the Internet for the benefit of users. Users may utilize the Site, solely at their own risk, only for informational and non-commercial purposes. The Agency [and any other party involved in the creating, producing or delivering of the Site] is not liable for any damages arising out of the use of the Site, or any damage to, or viruses that may infect a user’s computer equipment or other property on account of access to, use of, browsing of the Site or the downloading of any materials, data, text images, video, or audio from the Site.

Although the Agency may from time to time monitor or review all information on the Site, the Agency is under no obligation to do so, and assumes no responsibility or liability arising from the content of any such locations nor any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger or inaccuracy contained in any information within such locations on the Site.

Although the Agency’s site contains links providing access to other Internet sites, the Agency takes no responsibility for the content or information contained on those other sites and does not exert any control over those sites. The Agency will remove any link from the Site upon the written request of the linked entity.

Contact Information

For questions, please call 877-982-1410, extension 0 or email info@gatewayarch.com.

Daily Office Hours:
Winter (Labor Day–Memorial Day) 9am–5pm CST
Summer (Memorial Day–Labor Day) 8am–8pm CST
Closed on Thanksgiving, Christmas and New Year’s Day.

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